What is your return policy?
We do not accept returns or exchanges or issue refunds for THE NON TOX BOX™. Each box contains only items we have thoroughly tested and fallen in love with and we share the specifics of each item in the box prior to purchase so you can be sure each item will have an impact on your world. If there is an issue with any item in your box, please reach out to us within ten days of receipt with details and photos at email@example.com and we will assist you.
What if an item in THE NON TOX BOX™ arrives damaged?
While we carefully pack and ship each box, we understand things can happen when in transit. Don't worry! Simply send us a note within ten days of receipt to firstname.lastname@example.org and we will make it right! Please include your order number, details of the issue and a picture or video of the damage.
What if I was sent the wrong item or something is missing from my order?
Please contact email@example.com with your order number and photo of the box and we will make sure you receive the correct items.
Can I cancel or change my order?
An order cannot be cancelled or modified after it has been placed. If you made a mistake in your order, please email firstname.lastname@example.org and we will help identify a solution.